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Employment Opportunities

Sojourner House, Inc. is a 24-hour homeless shelter for families transitioning to permanent housing. Sojourner House, Inc. provides shelter for up to nine families. Families are referred by the Department of Housing and Community Development (DHCD) and are provided with supportive services that strengthen the family unit and prepare them to become self-sufficient. Sojourner House owns and manages properties in Roxbury and Milton.

Housing Advocate

Summary of position: The Housing Advocate provides housing search services to Sojourner House families. The Housing Advocate works collaboratively with each family and the Program Manager to assess and identify the family’s needs as well as barriers to securing permanent housing. Once a family secures housing the Advocate will provide Stabilization services to ensure a smooth transition.

Responsibilities

  • Provide intensive case management, advocacy, referrals, and supportive services.

  • Work from a trauma-informed approach with clients to address their strengths, as well as their barriers, which may impede securing permanent housing.

  • Facilitate weekly Housing Meetings with shelter guests.

  • Ensure guests complete and turn in weekly Housing Logs.

  • Provide weekly updates to Program Manager regarding missed Housing Meetings and or Housing Logs.

  • Assists guests with completing housing applications including online searches via CHAMPS, HousingWorks, HomeStart and etc.

  • Accompany families to meetings to access supports and/or services, when necessary.

  • Prepare Homebase packets for review and submission.

  • Complete the Housing Intake Form with new guests to identify housing barriers.

  • Curate “open office hours” to allow guests assistance in completing applications and answer housing questions.

  • Work in Collaboration with the Program Manager in completing monthly Rehousing Plans and Intakes.

  • Develop trusting relationships with landlords and property managers.

  • Document and record information in ETO/HMIS.

  • Must be able to analyze information and draw conclusions.

  • Excellent communication skills; both verbal and written.

  • Facilitate and organize workshops.

  • Must be able to work one evening a week.

  • Translate documents from English to Spanish as needed.

  • Provide Stabilization services to families that have secured permanent housing.

Qualifications

  • Bilingual in English and Spanish

  • Housing experience (housing applications, selection process, tenant and landlord rights)

  • Case management

  • Advocacy and mediation skills

  • Ability to explain various rental assistance programs to landlords and property managers

  • Must be able to work independently and as part of a team

  • Proficient in MS Word, Google Docs, and the ability to learn ETO (Efforts to Outcome)

  • Excellent time management skills, highly organized, and the ability to multi-task

  • Strong written and verbal communications skills

  • Must possess a Massachusetts valid driver’s license and reliable vehicle

  • Punctual and dependable

  • Physical Requirements: Standing, sitting, bending, climbing, carrying, walking, and driving.


Email resumes and cover letters to shemployment@sojournerhouseboston.org. In the subject line include “Housing Advocate.”

Per Diem Shelter Support

Summary of Position: This position is considered Relief and the applicant must have a flexible schedule and be available to work various shifts. This position is supervised by the Senior Program Coordinator.

Responsibilities:

  • Responsible for the safety and security of guests and the shelter.

  • Communicate and enforce policies and procedures.

  • Answer phone, and greet visitors and community partners.

  • Ensure the front office is cleaned and organized.

  • Monitor and inspect daily chores.

  • Maintain a high level of professionalism and personal boundaries when interacting with the shelter guests.

  • Mediate and de-escalate conflicts when they arise.

  • Submit incident reports and verbally articulate and enforce policies and procedures.

  • Implement emergency procedures and have a continued awareness of situations that may have the potential to escalate

  • Attend internal meetings and required trainings.

  • Record and document all pertinent guests and shelter related information.

Qualifications:

  • Excellent written and verbal skills.

  • Attention to detail.

  • Excellent organizational skills and the ability to multi-task.

  • Punctual and reliable.

  • Experience (1-2 years) working in the Human Services field.

  • Bilingual skills a plus.

  • Must be a team player, take initiative, and have a sense of humor.

Physical Requirements: Standing, sitting, bending, climbing, carrying, walking

Email resumes to shemployment@sojournerhouseboston.org. In the subject line
include “Relief Position.”

Apply Today!

Please email a resume and cover letter to Shemployment@sojournerhouseboston.org

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