Felicia has more than 20 years of experience working in the human services field and over 15 years in education. For seven years she worked at a private school for students diagnosed with mental health and cognitive delays. She was responsible for overseeing three departments; Leisure and Recreation, Occupational Therapy, and Employment Services. Felicia has spent her career working with at risk populations advocating for services. She has worked for the Department of Children and Families, Boston Public Schools, and private and charter schools as well. She is a licensed social worker and Human Services Board Certified Practitioner.

Felicia graduated from the University of Massachusetts in Lowell with a bachelor’s degree in Criminal Justice. She received her master’s degree from Springfield College in Management and Leadership where she is also an adjunct professor. She enjoys traveling, bike riding, reading, and spending time with family.