Felicia Smith is the Executive Director of Sojourner House and has served in this role since 2016. Felicia graduated from the University of Massachusetts Lowell with a bachelor’s degree in Criminal Justice. She received her master’s degree from Springfield College in Management and Leadership and served as an adjunct professor for five years. Felicia has more than 30 years of experience working in the human services field. Her career has always served the most vulnerable populations. Felicia was employed for seven years with the Department of Children and Families as a licensed social worker advocating for at-risk children and teens. She has over 15 years of experience working in the field of education. She has worked for public, private, and charter schools. Felicia worked at a private school for students with intellectual and developmental disabilities where she oversaw three departments: Leisure and Recreation, Occupational Therapy, and Employment Services. She is a licensed social worker and Human Services Board-Certified Practitioner. She enjoys traveling, bike riding, and spending time with family and friends.